Snowbee XS waders

[tweedsider]

In May 2005 I while on holiday I purchased a pair of bootfoot Snowbee XS waders. I liked them, excellent support for a bootfoot and a good pocket system. April 2006 and a slight dampness was being felt around the groin, decided to hold back until May 06 visit to Perthshire, where and when despite obvious little usage the vendor was of the opinion that as a year was up there was little chance of Snobee replacing the waders. However a call to Snobee saw the waders despatched on Monday and a new pair delivered f.o.c on Friday. Great service. September 06 once again the groin dampness, now e mail equipped Snobee had a carrier pick up the item and once again a new pair arrived by Friday. July 07 so far no groin leak but water seeping in through the sole, filling the boots with water failed to reveal where the leak was located, mainly due to the felt sole. E mail to Snobee ignored. My question to forum members is ; following Snobees excellent customer service so far would I be justified in pressing for a further replacement pair of waders.

[tweedsider]

Thanks springer, I feel that the problem is not a penetration as the leak became progressively worse until I was forced to raid the piggy bank and buy local.

Tight lines fromtweedsider

[salmonking]

Get on the phone ,,,forget E mail,,,talk to them.

[tweedsider]

Anyone out there got a phone number for Snobee, lost mine I think they are somewhere on the south coast.

[juststartedagain]

Telephone [phone]

Fax [phone]


Email: [e-mail]

Web www.snowbee.co.uk

[tweedsider]

Thank juststartedagain will contact at first opportunity

Tight lines from Tweedsider

[juststartedagain]

nae bother

[tweedsider]

Thanks to all who gave advice , phoned Snobee and they will collect waders next week.

Tight lines Tweedsider

[salmonking]

Buy a bloody pair of simms

[tweedsider]

Good heavens salmonking I'm not on a salary you know