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Post by salmonking on Dec 3, 2006 12:45:53 GMT
hi,
My comp is infected with spyware,(small red ballon with a cross)tried norton antivirus scan but it detects nothing,any help appreciated ,this is doin my nut in......
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Post by jollyrodger on Dec 3, 2006 13:14:34 GMT
hi, My comp is infected with spyware,(small red ballon with a cross)tried norton antivirus scan but it detects nothing,any help appreciated ,this is doin my nut in...... Salmonking, Try downloading ZoneAlarm Pro for detecting and deleting spyware. As for virus protection thye best I have used is AVG. Norton will slow your machine and is an absolute swine to take off your hard drive. You need to use an un-installer from the Norton website to get it off. Another good programe to download is Resistery Mechanic. Run all three once a fortnight and your machine should run like a dream. Hope this helps you out. |
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Post by davewallbridge on Dec 3, 2006 13:38:22 GMT
You can download AVG Free edition anyway (it works well) but anti-virus programs are not as good as anti-spyware for killing Trojans etc. Have a look here: forum.grisoft.cz/freeforum/list.php?4 The 'sticky' "...How To Clean An Infected Computer..." gives you a procedure for using various anti-spy/virus programmes (all freeware) that usually gives a positive result. I suggest you read the whole thing as the information towards the end regarding re-setting windows file options is important and really should be done before you begin. Good luck, Dave. |
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Post by salmonking on Dec 3, 2006 15:41:39 GMT
thanks very much guys.
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Post by Yorkshire Esk on Dec 3, 2006 19:15:12 GMT
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Post by salmonking on Dec 3, 2006 19:38:01 GMT
tried,my current security settings wont allow me to download any of the above ???p.s you can tell im a total novice on pc's.
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Post by speycaster on Dec 3, 2006 19:56:04 GMT
you might have to disable your norton firewall first then try to down load it if it does dont forget to put your firewall back on when youve finnished
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Post by salmonking on Dec 3, 2006 22:25:23 GMT
no joy,i'll get the p.c medic in.
cheers.
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Post by davewallbridge on Dec 3, 2006 22:58:39 GMT
As Speycaster said, you will be able to temporarily disable the firewall to allow you to download the necessary programs. Have a look in the fire wall's help pages and it will tell you how - it's really quite simple.
I had a Trojan infection last week and using the programs listed in the article, linked to in my earlier post, and in the suggested order, I have cleaned my PC completely.
Dave.
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Post by salmonking on Dec 4, 2006 16:45:06 GMT
Sorry folks but its way over my head all this,tried and tried to no avail,im lost.
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